Effective Date: 01/01/2024
At Industrial Machinery Sales & Service Pty Ltd (“we,” “us,” “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.industrialmachinery.net.au (the “Website”). Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you interact with our Website, we may collect personal information such as:
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Name
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Email address
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Phone number
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Company name
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Shipping and billing addresses
b. Non-Personal Information
We may also collect non-personal information automatically, such as:
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IP address
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Browser type
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Operating system
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Referring URL
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Pages viewed and the duration of your visit
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather data about Website usage. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To provide products and services you request.
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To process and fulfill orders.
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To communicate with you regarding inquiries, orders, and support requests.
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To improve our Website and services.
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To comply with legal and regulatory obligations.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with third parties in the following situations:
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Service Providers: We may share information with third-party vendors who help us operate our business, such as payment processors, shipping companies, and IT service providers.
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Legal Obligations: We may disclose information to comply with applicable laws, regulations, or legal proceedings.
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Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owner.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request corrections to inaccurate or incomplete data.
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Request the deletion of your personal information, subject to legal or contractual obligations.
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Opt-out of marketing communications by following the “unsubscribe” instructions in our emails.
To exercise your rights, please contact us using the information provided below.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing them with your information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Industrial Machinery Sales & Service Pty Ltd
Address: U1, 12-14 Tikalara Street, Regency Park SA 5010
Phone: 08 8346 7779
Email: ben@ims.net.au
Website: www.industrialmachinery.net.au
Your privacy matters to us, and we are committed to protecting it.